Everyone who applies to a Health Institution for health care;

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1. General use of the service:To benefit from activities and preventive health services aimed at promoting a healthy life within the framework of the principles of justice and equity,
    

2. Access to service in equality:To receive service regardless of race, religion, language, sect, gender, political opinion, philosophical belief, economic and social status,
    

3. Information:To learn what all kinds of services and opportunities are,
    

4. Selecting and changing the installation : To choose and change the health institution and to benefit from the health services provided in the chosen health institution,
    

5. Personnel identification, selection and replacement : To learn, select and change the identities, duties and titles of the doctors and other personnel who will provide or provide health services,
    

6. Information Request :To request all kinds of information about the health status verbally and in writing,
    

7. Privacy : To receive all kinds of health services in an environment that is suitable for confidentiality,
    

8. Consent and Permission:  To obtain consent in medical interventions and to benefit from the service within the framework of consent,
    

9. Rejection and Suspension :  Refusing the treatment and asking it to stop,
    

10. Security : To receive health care  in a safe environment,
     

11. Fulfillment of religious duties:Measures taken by the administration and within the possibilities of the organization,
     

12. Respect : Receiving friendly, gentle, compassionate health services with respect, care and attention,